Ticket Refund Policy - Kingdom Conference

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1. General Refunds:
- Refund requests must be made up to 7 days prior to the event date. 
- After this period, refunds will not be granted, except in special cases.

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2. How to Request a Refund:
- To request a refund, please send an email to info@cacielaluxury.com with your name, order number and reason for the refund request. 
- A member of our team will process your request and respond within 3 business days.

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3. Event Cancellation:
- If the event is canceled or postponed, all tickets purchased will be refunded in full or may be transferred to the new date, at the participant's discretion.

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4. Ticket Transfer:
- Attendees may transfer their tickets to another person up to 48 hours prior to the event. To do so, it is necessary to send an email with the transfer details.

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5. Exceptions:
- No refunds will be granted for non-attendance at the event. 
- In cases of force majeure (e.g. serious illness, emergencies), we will review special refund requests at the discretion of the organizing team.

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6. Contact:
- For more information about our refund policy, please contact us by email at info@kingdom-conference.com or by phone at +(44) 7432 875745 / +(44) 7951 368731.